Consumers warned on hoax email

05/03/2012 12:25

The Consumer Council of Fiji would like to advice consumers to refrain from clicking on any links or replying any emails which they receive from Bank of South Pacific (BSP) customer care for internet banking purpose.

The email which has been sent to thousands of consumers on Friday, March 2, 2012 is a hoax (or fraud).

The Council upon clarifying the issue with the bank, was informed that the email sent out claiming to be from their customer care address ( ) has been created by fraudsters to mislead consumers.

The message states:

Dear BSP Online®Customer:

You have 1 New Security Message Alert in the Secure Message Centre.

To View your Message, Click Then go to Message Centre.

The use of BSP Fiji Internet Banking is solely for persons authorised by the Bank. Unauthorised access is prohibited.


BSP Fiji Online Team



Consumers are reminded not to provide any bank detail through email as the banks have clarified that they will not be requesting or sending out any confidential information through emails.

The Council has noted that many banks, both locally and globally are being targeted through such hoax emails. There are also cases of attractive job opportunities off shore asking consumers to provide information on bank account and contact details. 

Consumers should be on alert and refrain from replying to such emails. Consumers are advised to immediately contact their nearest bank branch if they have clicked on the link and have provided the relevant information.