Press Releases 2011

22/08/2011 16:08:34 Consumers frustrated over shortage of Rewa Dairy Products

The Consumer Council continues to receive complaints from frustrated consumers who face difficulty in finding Rewa Dairy products on supermarket shelves. This is not the first time consumers experienced shortage of Rewa Dairy products. A similar shortage was reported in the month of February this year.

19/08/2011 12:06:03 Calculate, think before you switch

THE Consumer Council of Fiji is advising consumers to do their sums before being lured by Bank South Pacific's (BSP) latest aggressive marketing tactic to win more customers called “Switch, Swipe & Win” BSP is providing a 6-month waiver of fees for customers who switch, plus $100,000 cash prizes for existing and new customers who engage in a number of eligible transactions used as entry points for the draw.

12/08/2011 16:30:24 Consumer groups to scrutinize price increases

ESCLATING food prices around the world has prompted consumer groups under the umbrella of Consumers International (CI) to look into the issues and propose ways of mitigating the impact on consumers.

12/08/2011 16:13:16 Food prices continue to rise

CONSUMERS are expected to experience a prolonged squeeze on their pockets as the price of basic food and non-food items continue to rise. The predictable rise in food prices will have adverse effect on nutrition and health of consumers if this increase is not controlled or curbed.

09/08/2011 15:55:05 Consumers urged to return Oral B mouthwash

THE Consumer Council is urging consumers who had purchased Oral-B Tooth and Gum Care Alcohol-Free Mouth Rinse to return the product to importer/distributor Tappoo following a recall by the manufacture Procter & Gamble.

08/08/2011 15:31:48 Consumers not given option for repairs in Motor Vehicle Accident Claims

The Consumer Council of Fiji wishes to advise consumers on their rights concerning motor vehicle accident insurance claims. A recent complaint that was registered with the Consumer Council highlighted the lack of transparency on the part of a local insurance company in withholding vital information to the consumer.

28/07/2011 10:48:37 Receipts will make taxis more accountable to consumers

A receipting system for taxi meters will bring about more transparency and accountability from taxi drivers.

27/07/2011 11:45:34 Misleading advertisement complaints on the rise: Council

The Consumer Council of Fiji is concerned that consumers are continuously duped into spending more money when they shouldn’t through the use of misleading advertisements. In the last three days, Council has been inundated with complaints against certain prominent businesses who advertise a particular sale price, but a different price is quoted when consumers appear in the shops/supermarkets.

25/07/2011 11:55:39 Rental Car Companies Under Spotlight

Consumers are constantly being ripped off and misinformed about the vehicle they hire and the Consumer Council is calling on rental companies to improve on their services and to have a more positive approach to problem solving processes with its customers. At the same time customers need to be careful when choosing rental cars and to read the agreement before they sign and use a vehicle. Customers are also urged to check the quality of the vehicle before they hire one.

18/07/2011 15:48:00 Holding Broadband Service Providers to Account

THE Consumer Council of Fiji is participating in a new campaign led by Consumers International (CI) on consumer issues surrounding broadband Internet services.

15/07/2011 14:49:19 Consumers beware of recalled hairdryer

The Consumer Council is urging consumers who may have bought two models of Philips foldable hairdryers that the products are being recalled by the manufacturer.

12/07/2011 16:09:46 Consumers Caught in an Unmoving Air Pacific Plane for Four Hours

The Consumer Council of Fiji is calling for immediate intervention of Air Transport Licensing Board’s (ATLB) to treat consumers fairly when flights are disrupted. ATLB as a regulator must take action against Air Pacific.


The Consumer Council applauds the decision made by the Government to explore better management of third party insurance policy to allow for more competition. It is crucial to reform third party policy in line with the intent and objective of the law.

07/07/2011 16:11:59 Consumer Organizations Worldwide Score Major Victory

Consumers International (CI) and its member organisations which include the Consumer Council of Fiji celebrated victory today as regulators from more than 100 countries agreed on long overdue guidance on the labelling of genetically modified (GM) food. Genetic Modification (GM) is a major change in food production. Genes are transferred between unrelated species, for example, from animals to plants. Most of the GM crop and food industry is concentrated in the U.S, Canada, China, South Africa and Argentina. A number of EU countries are conducting GM trials.

05/07/2011 15:54:46 FINTEL and TFL actions should not be condoned.

FINTEL and TFL acted irresponsibly when internet connection for consumers and businesses was disconnect for about three hours on Friday 1st July.

30/06/2011 10:47:24 Council applauds LTA’s initiative for keeping unsafe operators off the Road

The initiative by the Land Transport Authority (LTA) to remove and suspend buses that are not road worthy must be commended. This crackdown on roadworthiness of buses ensures the lives of passengers are not put at risk and should bring about fair play in the market place. It also reveals LTA is undertaking their responsibility towards passenger and public safety seriously by keeping “rogue” operators off of our roads.

29/06/2011 16:38:18 Parental responsibility is also on the junk food agenda

The Consumer Council’s campaign on junk food is not simply focused on the food industry and food marketing, but also on parental and consumer responsibility.

16/06/2011 14:53:06 Property owners cautioned on rental freeze

The Consumer Council of Fiji cautions property owners on rent increments following the announcement of the extension of the rental freeze to December 2011. The Council would like to inform property owners that in the 2009 Budget announcement the government had lifted the price control or the rent freeze for all commercial properties and not on residential properties. Property owners of residential dwellings who have let out their premises for rent to individuals therefore cannot increase rent till December 2011. Rent increase restriction will ensure consumers are able to afford a home to stay in with other cost of living going up.

09/06/2011 09:15:34 Financial Literacy in the spotlight at the Arya Convention

The Consumer Council of Fiji, with funding from Australian Aid Program (AusAID), is embarking on empowering consumers in Fiji who access credits to improve their quality of life. It’s no secret that debt puts a great deal of long term stress on families and individuals. Teaching consumers to manage debt is critical to help prevent a lifetime of financial stress.

02/06/2011 16:02:41 Food companies should exercise social responsibility in the marketing of food to children

THE Consumer Council is calling on food manufacturers, distributors and retailers to exercise social responsibility when marketing and promoting food to children.

Press Releases 2011 60-80 »