Research & Policy Analysis

Strategic Objectives:

  • Advising the Minister on issues that affect consumers;
  • Making representations to the government or to any other persons or organisations on any issues affecting the interests of consumers;
  • Conducting research and investigations into matters affecting consumers;
  • Conduct research in partnership with regional and international organisations;
  • Conduct market surveillance to establish product prices and compliance with product labelling and safety requirements and misrepresentation;
  • Engage with Government, regulators, policy makers, private sector, NGOs and civil society groups with the aim to safeguard and promote consumer interests; and
  • Influence the decision making processes of public and private sector groups.


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