Shopping for Clothing and Footwear

10/04/2013 14:39

Selecting the right clothing and footwear is as important as choosing any product you want to buy. This is why the Council continues to remind consumers to practise responsibility when purchasing the same.

The Council received a total of 95 complaints in relation to clothing over the past three years. Consumers have complained either about the quality of clothing, tailoring defects, sale of wrong colour/size, no instruction on washing, refusal to allow clothing items to be fitted first before purchasing or defects within days of purchase.

For the same period a total of 156 complaints against footwear have also been registered. Complaints against footwear is more to do with poor quality where sole and sides open up, shoe straps are of different size, and non genuine brands sold at exorbitant prices.

Hence, consumers are simply advised to keep in mind the following when shopping for clothing and footwear.

  1. Shop around - only settle to purchase the best of quality and locate a good bargain price. This is important so that a consumer is aware of the variety of choices available. At the same time this ensures that a consumer is able to purchase within budget.
  1. Size and Fitting - never rush to purchase clothes or footwear without trying it on first. Trying on the clothing or footwear is important so that the right size with proper fitting is selected. For footwear it is ideal to try on both pairs and walk within the store to determine if is comfortable. Most importantly it helps to know the size of clothes and shoes that fits making it easier to select such items. It is imperative to note that sizes differ if you pick an item made in USA as compared to Australia.
  1. Check for quality - for clothing always ensure that it is of good quality and of the intended fabric. Always check to see if the zips, buttons, detailed work, hems and stitching are intact and not missing. Similarly for footwear check the sole, straps and leather quality first. Many a times, consumers only discover defects after purchase as they failed to check before purchasing. 
  1. Instructions - it is ideal to determine whether the clothing or footwear has any particular handling, storage or washing instruction. For instance some clothing articles may only require hand wash or dry cleaning.
  1. Receipts - always retain receipts in case the need to seek redress arises as this acts as a source of evidence.

Consumers are advised to be on the lookout when shopping for clothes and footwear so that their hard earned cash is not wasted. To avoid disappointment, consumers are reminded to do comparative shopping for better price and quality.